As of 19 March this year, we have introduced the possibility of applying for a grace period of 3 or 6 months for repayment of the principal of instalment loans for small and medium-sized companies, at the Customer’s discretion. The suspended capital will be spread proportionally over the remaining loan tenor, with the final repayment date remaining unchanged. During the grace period, the customer pays only interest instalments. Applications can be submitted over the phone now and soon it will also be possible in online banking.
Holders of overdraft facilities will automatically be granted an extension of the overdraft period for another 2 months if the maturity date is in the near future. No fee will be charged for this and no annex is required. We inform our clients about this solution via the communication channel on our online banking platform. If someone does not want to take advantage of the extension, they simply need to inform us about it.
Additionally, together with our partner inFakt, providing the eAccounting service, we have launched a free helpline. Customers can speak to accountants and receive information about government aid solutions, benefits for entrepreneurs or the possibility of remote bookkeeping services. Contact: email@example.com Helpline: 22 307 80 10
We accept applications from retail customers for suspension of cash and mortgage loan principal repayment. We will process the applications as soon as possible.
In the coming days, we will provide our customers with a complex solution to apply for suspension of loan principal l instalments for a period of 3 or 6 months. Customers will be able to file their applications: