Our approach to sustainable development

SDG: 
Goal 3 - Good health and well-being
Goal 8 - Decent work and economic growth
Goal 12 - Responsible consumption and production
Goal 13 - Climate action
Goal 17 - Partnerships for the goals

The objective of sustainable and socially responsible development of Santander Bank Polska S.A. is to build long-term value for all stakeholders.

  • GRI:
  • 102-12 External initiatives and externally-developed economic, environmental and social charters, principles, or other initiatives to which the organization subscribes
    External initiatives and externally-developed economic, environmental and social charters, principles, or other initiatives to which the organization subscribes
  • 102-15 Key impacts, risks and opportunities
    Key impacts, risks and opportunities
  • 102-18 Governance structure of the organization including committees of the highest governance body
    Governance structure of the organization including committees of the highest governance body
  • 102-20 Executive-level responsibility for economic, environmental, and social topics
    Executive-level responsibility for economic, environmental, and social topics
  • 102-26 Role of highest governance body in setting purpose, values, and strategy
    Role of highest governance body in setting purpose, values, and strategy
  • 102-29 Identifying and managing economic, environmental, and social impacts
    Identifying and managing economic, environmental, and social impacts
  • 102-31 Review of economic, environmental, and social topics
    Review of economic, environmental, and social topics
  • 102-32 Highest governance body’s role in sustainability reporting
    Highest governance body’s role in sustainability reporting
  • 103-1 Explanation of the material topics and their boundaries
    Explanation of the material topics and their boundaries
  • 103-2 Management approach to topics identified as material
    Management approach to topics identified as material
  • 103-3 Evaluation of the management approach to topics identified as material
    Evaluation of the management approach to topics identified as material
  • 102-31 Review of economic, environmental, and social topics
    Review of economic, environmental, and social topics
  • 203-2 Significant, indirect economic impacts
    Significant, indirect economic impacts
  • Custom indicator Description of the bank's strategy, including its approach to managing responsible business and sustainability issues
    Description of the bank's strategy, including its approach to managing responsible business and sustainability issues
  • ESG: E – Environment Our approach to the environment
    Our approach to the environment
  • ESG: S – Social Our approach to Social Responsibility
    Our approach to Social Responsibility
  • ESG: G – Governance Our approach to corporate governance
    Our approach to corporate governance
  • PRB 1 Alignment We will align our business strategy to be consistent with and contribute to individuals’ needs and society’s goals, as expressed in the Sustainable Development Goals (SDGs), the Paris Climate Agreement and relevant national and regional frameworks. We will focus our efforts where we have the most significant impact.
    We will align our business strategy to be consistent with and contribute to individuals’ needs and society’s goals, as expressed in the Sustainable Development Goals (SDGs), the Paris Climate Agreement and relevant national and regional frameworks. We will focus our efforts where we have the most significant impact.
  • PRB 2 Impact We will continuously increase our positive impacts while reducing the negative impacts on, and managing the risks to, people and environment resulting from our activities, products and services.
    We will continuously increase our positive impacts while reducing the negative impacts on, and managing the risks to, people and environment resulting from our activities, products and services.
  • PRB 5 Governance & Target Setting We will implement our commitment to these Principles through effective governance and a culture of responsible banking, demonstrating ambition and accountability by setting public targets relating to our most significant impacts
    We will implement our commitment to these Principles through effective governance and a culture of responsible banking, demonstrating ambition and accountability by setting public targets relating to our most significant impacts
  • PRB 6 Transparency & Accountability We will periodically review our individual and collective implementation of these Principles and be transparent about and accountable for our positive and negative impacts and our contribution to society’s goals.
    We will periodically review our individual and collective implementation of these Principles and be transparent about and accountable for our positive and negative impacts and our contribution to society’s goals.

Our approach to responsible business and sustainable development is defined by our Responsible Banking strategy, which is an integral part of our overall business strategy.

In our activities, we focus on achieving the objectives arising from the UN Sustainable Development Strategy that are most consistent with our business activities and over which we have the greatest influence as a financial institution.

  • Goal 3 – Good health and wellbeing
  • Goal 4 – Quality education
  • Goal 5 – Gender equality
  • Goal 8 – Decent work and economic growth
  • Gola 9 – Industry, innovation and infrastructure
  • Goal 11 – Sustainable cities and communities
  • Goal 13 – Climate action
  • Goal 17 – Partnership for the goals

Responsible Banking objectives for 2020

The two main pillars on which we build our responsible banking are environment and inclusivity.

Green Bank –Taking care of the environment in both internal and external activities

  • Goal 3 – Good health and wellbeing
  • Gola 9 – Industry, innovation and infrastructure
  • Goal 11 – Sustainable cities and communities
  • Goal 13 – Climate action
  • Goal 17 – Partnership for the goals
    • Green offer
    • Green Bank

Inclusive Banking – Integrating persons art risk of exclusion into the world of banking services. Educating local communities and supporting continuous learning

  • Goal 4 – Quality education
  • Goal 5 – Gender equality
  • Goal 8 – Decent work and economic growth
  • Gola 9 – Industry, innovation and infrastructure
  • Goal 17 – Partnership for the goals
    • Bank for persons with disabilities/ senior citizens
    • Bank tailored to specific needs (a proposal for Ukrainian customers)
    • Financial education at every stage of life

Santander Bank Polska Foundation – social and volunteering projects

Santander Universidades

The objectives set within the Responsible Banking strategy as mandatory to achieve, affect the annual performance evaluation of all employees. Additionally, three of them have an impact on the level of the Management Board’s bonus pool.

Public commitments
2020
Top 10 employers
Top Employer certificate
Women in senior positions
35%
Equal Pay Gap indicator
2.5 Goals that influence the level of the Management Board’s bonus pool
Number of people financially empowered
14,897
Green finance raised and facilitated
EUR 187 million
Electricity purchased from renewable sources
100%
Phasing out single-use plastic (% of goal achieved)
100%
Scholarships, internships, entrepreneurship
3,291
Number of people helped
174,511

 

We are also involved in responsible banking initiatives. We were one of the initiators of the Responsible Selling Declaration project. The Declaration Council includes Joanna Jabłońska-Białowąs, Chief Customer Officer at Santander Bank Polska S.A. We actively participate in the further development of the initiative which in 2020 attracted new signatories.

In 2020, we became a partner of the Sustainable Cities programme, an initiative in line with the Sustainable Development Goals (SDGs), in particular Goal 11 – Sustainable cities and communities.

The year 2020 was unprecedentedly difficult for all of us. Most of the activities and projects aimed at customers and communities were therefore focused on responding to their needs arising from the COVID-19 pandemic. At Santander Bank Polska, we took a number of measures to support customers in their daily affairs during the challenging time. For more information see the Customers tab here.

Policies and documents defining the approach to sustainable development

Our general voluntary ethical, social and environmental commitments and principles, which go beyond the legal framework, are contained in the Sustainability Policy, which is supplemented by a number of additional documents, such as:

  • Climate Change and Environmental Protection Management Policy
  • Human Rights Policy
  • Corporate Volunteering Policy
  • sectoral risk management policies for sensitive sectors, including the defence, energy, mining and metals and timber industries.

Responsible Banking and Corporate Culture Committee of Santander Bank Polska

The bank’s CSR area is managed by the Responsible Banking and Corporate Culture Committee, chaired by the CEO.

The Committee's duties and responsibilities include:

  • defining strategies and annual objectives in the field of responsible banking and corporate culture,
  • managing responsible business policy and corporate culture in Santander Bank Polska Group,
  • ensuring the implementation of the provisions of the social and environmental policies of Santander Bank Polska ,
  • approving long-term action plans on responsible banking and corporate culture of Santander Bank Polska,
  • coordinating the responsible banking strategy and corporate culture, providing oversight and aligning with the Group’s business objectives,
  • monitoring and evaluating undertakings and projects implemented under the strategy,
  • conducting an analysis of the organisation in terms of responsible banking and compliance with corporate culture standards.