Raport ESG 2020

  • Ready for the challenges
    of the future

    Despite the pandemic, we have not slowed down in our efforts to enable us and our clients to be environmentally and socially responsible.

#education Project "Finansiaki" This is our original economic education project, aimed at teachers and parents of children aged 3 to 14.
#education Safe senior citizen Thanks to this project, seniors can improve their knowledge of cyber threats.
#environmental Net Zero strategy Net zero emissions is a global strategy of the Santander Group. We are undertaking a challenging but necessary task.
# santanderuniversidades Santander Universidades The most important educational project and also one of the pillars of the strategy.
#education Project "Finansiaki" This is our original economic education project, aimed at teachers and parents of children aged 3 to 14.
#education Safe senior citizen Thanks to this project, seniors can improve their knowledge of cyber threats.
#education "How’s your driving" project The initiative, which we have been implementing since 2015, is our contribution to increasing road safety and building road culture in Poland.
#education "Security in Cyberspace" The project responds to the need for practical education on safe navigation in the virtual world.
#environmental Management of environmental issues The green banking agenda is implemented in line with the bank's policies and regulations based on national and international standards.
#environmental Net Zero strategy Net zero emissions is a global strategy of the Santander Group. We are undertaking a challenging but necessary task.
#environmental Offering In 2020, Santander Leasing posted a record performance in the area of green investments amounting to PLN 423 million.
#environmental Our environmental footprint We have been implementing environment-friendly, green measures for years. In 2020, we achieved neutrality regarding our own CO2 emmisions.
#social Corporate volunteering Corporate volunteering is coordinated by the Santander Bank Polska Foundation and is an important part of our bank's social activity.
#social Santander Orchestra Santander Bank Polska’s original project aimed at the most talented young musicians, students and graduates of music schools.
#governance Responsible supply chain When selecting suppliers with whom we cooperate, we take into account social and environmental criteria.
# santanderuniversidades Santander Universidades The most important educational project and also one of the pillars of the strategy.


  • 07/07/2021 PLN 2m from Santander Bank Polska Group to support child and adolescent psychiatry #social
  • 05/07/2021 Santander Bank Polska among the signatories of the „Banks' Declaration of the Plain Language Standard” #social
  • 02/07/2021 Santander Bank Polska launches eco-friendly payment cards #Green bank
  • 04/06/2021 Santander Bank Polska supports actions to save ecosystems
  • 01/06/2021 We Will Double Your Impact: Santander Bank Polska Group supports child and adolescent psychiatry #edukacja
  • 28/05/2021 Santander Bank Polska joined the Diversity IN Check, the list of the most inclusive and diversity-friendly companies
  • 24/05/2021 Signatories of the Responsible Selling Declaration join World Accessibility Awareness Day
  • 19/05/2021 Daily payments with VISA Akcja Pajacyk credit card help finance meals and psychosocial support for children
  • 19/05/2021 Santander and Ubiqum Code Academy are recruiting for data analytics scholarships
  • 12/05/2021 Santander Universidades, in collaboration with the British Council, is launching a call for applications for the Santander Language Scholarship – English and IELTS with the British Council
  • 05/05/2021 Santander Bank Polska: Barrier-free Service
  • 06/05/2021 Launching the #HelpSeniorLogIn campaign
  • 22/04/2021 Be eco-friendly, like your bank – Earth Day with Santander Bank Polska
  • 22/04/2021 Second place in the Golden Banker 2021 ranking and four distinctions
  • 22/04/2021 Am I lying down or getting up? – Santander Bank Polska’s advertising spot wins first place in the Gold Banker ranking
  • 21/04/2021 Santander Group launches two scholarship programmes to support female entrepreneurship
  • 30/03/2021 Banco Santander and GSIC powered by Microsoft launch FootballCan 2041, an international challenge to innovate the football of tomorrow with inclusion, diversity and sustainability
  • 24/03/2021 Santander Group accelerates implementation of environmentally friendly payment cards in European countries in support of the transition to financing the green economy
  • 17/03/2021 ”TO(działa)MY!” grant competition for schools successfully completed!
  • 16/03/2021 Santander Group and Oxentia Foundation launch the Santander X Environmental Challeng
  • 11/03/2021 More than 156,000 scholarships for study, work experience and entrepreneurship granted by Santander Universidades in 2020
  • 10/03/2021 Santander Bank Polska Foundation launches the „Flame Club” in the University Clinical Hospital in Wrocław
  • 22/02/2021 Santander #LifelongLearning Scholarships – Santander promotes the idea of lifelong learning
  • 11/02/2021 How to finance the green transformation of economies and companies?
  • 09/02/2021 Supporting students and graduates in the era of the COVID-19 pandemic: #StayHome and #InvestInYourself Santander Scholarships
  • 08/02/2021 „HERE I LIVE, HERE I MAKE ECO CHANGES” – PLN 300,000 donated by the Santander Foundation
  • 04/02/2021 Financing a portfolio of wind and photovoltaic projects – Santander Bank Polska and Qair sign agreements
  • 29/01/2021 Poland’s first green IRS transaction – Santander Bank Polska and Tauron Polska Energia
  • 18/01/2021 The role of banks in the green recovery from the COVID-19 pandemic
  • 04/12/2020 Santander Group and MIT Professional Education are recruiting students and graduates of Polish universities interested in improving their digital skills for 400 scholarships
  • 03/12/2020 We take care to ensure access to financial services for persons with disabilities
  • 01/12/2020 Banco Santander and IAUP study reveals major concerns of more than 700 rectors about pandemic impact
  • 02/11/2020 We support entrepreneurs in remote business operations
  • 23/10/2020 Santander Bank Polska supports TAURON’s Green Turnaround. The first sustainability-linked bonds are launched on the Polish market
  • 16/10/2020 Santander Universidades Academy – another edition of the educational program for students and graduates from all over Poland has started
  • 15/10/2020 We have the best CSR Report
  • 13/10/2020 We simplify the language of communication
  • 12/10/2020 Our POWER to help. Santander Bank Polska provided assistance to pediatric oncology centers
  • 07/10/2020 Santander Group recruits nearly 2,000 people for training under the #InvestInYourself Santander Scholarships initiative
  • 06/10/2020 Santander Bank Polska extends the repayment period of loans for small businesses
  • 24/09/2020 We take care to be accessible to people with disabilities
  • 21/09/2020 Musicians from the Santander Orchestra in a music video with Anna Szarmach and on the stage of the Wodecki Twist Festival
  • 15/09/2020 Our POWER to help. Amazing power of daily banking in Santander Bank Poland
  • 14/09/2020 Santander Bank Polska opens another Work/Café
  • 10/09/2020 Santander Bank Polska signs the Polish Plastics Pact
  • 20/08/2020 Chatbot named Santi will answer questions from Santander Bank Polska customers
  • 06/08/2020 „Start Studying with Santander”, a project by Santander Universidades and the Santander Foundation.
  • 23/07/2020 New remote banking solutions for seniors
  • 15/07/2020 We have been awarded for our support to customers and the community during the pandemic in the prestigious Euromoney competition
  • 13/07/2020 Bank Gospodarstwa Krajowego, Santander Bank Polska and Solaris support Polish cities in the transition to zero-emission transport
  • 24/06/2020 Awarded the CSR Golden Leaf and Ranked Second Among Responsible Companies
  • 23/06/2020 Golden Banker Awards
  • 08/06/2020 Santander Bank Polska, mBank and R.POWER sign the biggest contract for financing photovoltaic projects in Poland
  • 05/06/2020 Santander Bank Polska Becomes a Strategic Partner to the Green Ribbon #ForThePlanet” Awareness Campaign in 2020
  • 19/05/2020 Support package for SMEs in Santander Bank Polska
  • 18/05/2020 Santander and IE Foundation provide 100 online scholarships for training the best talent in digital law
  • 14/05/2020 Santander Bank Polska introduces new processes in its helpline
  • 12/05/2020 Entrepreneurs learn about their rights during free-of-charge webinars from Santander Bank Polska
  • 08/05/2020 Thanks to the #doublethepowerofhelp campaign, hospitals in Poland will receive over 5 million PLN!
  • 06/05/2020 The Santander Bank Polska Foundation supports Korki.tv and this year’s high school graduates
  • 08/05/2020 Almost PLN 1.6bn of subsidies granted to Santander Bank Polska customers
  • 05/05/2020 Inclusive banking
  • 21/04/2020 RazemPokonamy.pl – a new website offers help at the time of coronavirus pandemic
  • 15/04/2020 Santander Universidades and Puls Biznesu together for SGH
  • 07/04/2020 Santander Bank Polska with as many as 9 awards in the „Institution of the Year” competition
  • 02/04/2020 Exemption from selected credit fees for small and medium-sized companies in Santander Bank Polska
  • 27/03/2020 Santander Bank Polska together with Santander Foundation donates 2 million zlotys for medical equipment and launches the fund-raiser for further fight with the epidemic.
  • 25/03/2020 Santander Bank Polska published an e-book about financial education of children.
  • 20/03/2020 Santander Bank Polska helps Customers
  • 18/02/2020 Santander Leasing simplifies RES financing
  • 22/11/2019 Solutions journalism Can Help Protect the Environment. A Joint Campaign of Santander Bank Polska and Outrider
  • 07/11/2019 Santander Bank Polska becomes a co-founder and signatory of the Declaration of Responsible Selling
  • 29/10/2019 Santander Orchestra and Leszek Możdżer On Tour
  • 24/10/2019 The Finansiaki teach us how to save money
  • 22/10/2019 Santander Bank Polska Awarded for the Best CSR Report
  • 14/10/2019 Santander Bank Polska Becomes a Strategic Partner of the Circular Week 2019
  • 23/09/2019 Banco Santander: the co-founder and signatory of United Nations Responsible Banking Principles
  • 17/09/2019 Santander Bank Polska S.A. to provide Poland’s first ESG-linked corporate loan
  • 16/09/2019 Banco Santander najbardziej zrównoważonym bankiem na świecie według Dow Jones Sustainability Index 2019
  • 04/09/2019 Zdrowie na Bank
  • 04/09/2019 25 Years of the Banker’s Hike!
  • 02/09/2019 Santander Station Visits Other Places in Poland
  • 27/08/2019 Santander Focuses on Education
  • 19/08/2019 Santander Makes Football Dreams Come True
  • 10/07/2019 The first half of the year was a very busy time for Santander Orchestra
  • 14/06/2019 Santander Bank Polska awarded in the 13th Ranking of Responsible Businesses
  • 11/06/2019 Michał Gajewski, CEO of Santander Bank Polska joins the Responsible Business Forum
  • 10/06/2019 Green Power Hackaton
  • 06/06/2019 Santander Bank Polska a Strategic Partner to the Green Ribbon #ForThePlanet Campaign
  • 20/05/2019 „We are not so different, are we?” A communication campaign under the Barrier-Free Service program
  • 15/05/2019 Two hours with the family: spend your free time you’re your closest ones!
  • 18/04/2019 #trashchallenge dotarł do Santander Bank Polska S.A.
  • 17/04/2019 CSR Awards
  • 29/03/2019 Launch of the „Responsible Business in Poland 2018” Report
  • 28/03/2019 Unveiling of the new version of Finansiaki.pl
  • 14/02/2019 Celebrating the 7th anniversary of the Diversity Charter
  • 15/01/2019 Santander Mobile application awarded!
  • 14/12/2018 ”How’s Your Driving” Winner of the European Excellence Awards
  • 13/12/2018 Santander Bank Polska in RESPECT Index
  • 10/12/2018 The Gala Night of the Santander Bank Polska Foundation
  • 10/12/2018 Winner of the #OurCommonGoals competition announced!
  • 05/12/2018 Santander Bank Polska S.A. named Bank of the Year by The Banker Magazine
  • 04/12/2018 An interview with Katarzyna Piotrowska, participant of the Santander Orchestra educational project
  • 12/11/2018 We are all winners! The operational merger of the carved out business of DB Polska has become a fact!
  • 16/11/2018 ”Advocate for the Standard of Ethics” Award
  • 19/10/2018 Playing together is a way to make friends and learn / Children vs. the Bank’s Management Board just like in the UEFA Champions League finals!
  • 18/10/2018 Two awards for Santander Bank Polska in the “Best Annual Report” competition
  • 07/09/2018 Our Logo and Name: All You Have To Know
  • 07/09/2018 Welcome to Santander Bank Polska!
  • 30/07/2018 1,517 potential hematopoietic stem cell donors
  • 22/07/2018 Ecology in practice
  • 22/07/2018 Finansiaki.pl: Santander Bank Polska’s original project
  • 28/06/2018 Barrier-free integration
  • 22/06/2018 4 Banking Stars for Santander Bank Polska
  • 18/06/2018 We are Santander Week
  • 15/06/2018 Santander Bank Polska among the most socially engaged companies in Poland
  • 15/06/2018 We collected 4 tons of food
  • 05/06/2018 The Green Ribbons #DlaPlanety campaign
  • 29/05/2018 Secure banking
  • 24/05/2018 Santander Orchestra: the most interesting event project
  • 24/05/2018 Celebrating diversity
  • 10/05/2018 ”Quest for the Lost Money”
  • 30/04/2018 8 thousand new trees thanks to Santander Bank Polska
  • 26/04/2018 Best employee benefits on the market!
  • 13/04/2018 ”How’s Your Driving” at CSR Marketplace in Poland
  • 24/03/2018 Volunteering for the common good

ESG at the heart
of all aspects
of our business

Our vision of responsible banking is based on ESG indicators. They are also part of the evaluation process of Santander Bank Polska products and services.

  • 10,671
    Employees of the bank
  • 5,215
    Customers of Santander Bank Polska S.A.
  • 1,377
    Suppliers who have been verified for CSR and environmental requirements
  • 28.54
    Average number of training hours per employee
    • 29,917
      Total electricity consumption
    • 4,394.99
      CO2 emissions from electricity purchased for the bank (scope 1)
    • 2,031.82
      CO2 emissions from heat generation (scope 2)
    • 100
      of the energy purchased comes from renewable sources
      • 738.4
      • 0
        confirmed cases of corruption in the bank and the Group
      • 100
        Percentage of employees who have familiarised themselves with anti-corruption policies and procedures
      • 97.5
        Percentage of employees who received anti-corruption training

        President's letter:

        2020 was a year entirely influenced by the pandemic. It was difficult and challenging. This was true for customers who were struggling with health or financial difficulties, but also for the banks, which had to react accordingly to provide the support needed. W jeszcze większym stopniu niż wcześniej priorytetami naszych działań stały się bezpieczeństwo, rozwój mobilnych rozwiązań i wykorzystanie kanałów zdalnych.


        Kluczowe tematy

        • Santander Bank Polska Foundation The Santander Bank Polska Foundation implements most of the bank's social programmes and provides organisational and financial support for corporate volunteering.
        • Barrier-free banking We consider it our commitment to provide convenient access to the bank's services and products for customers with different needs, including people with disabilities, seniors or pregnant women. In the development of such solutions we are assisted by experts and customers themselves.

        SDG promoted
        by the Bank:

        In our activities, we focus on achieving the objectives arising from the UN Sustainable Development Strategy.


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