Santander Bank Polska made it to the top of the Golden Banker (Złoty Bankier) ranking for the third time, this year as the vice-leader in the Golden Bank category. The jury once again considered the Account As I Want It the best on the market. The bank also won in the Socially Responsible Bank category with a project addressed to senior citizens, here the projects were evaluated by internet users.
The Golden Banker ranking has for many years provided a reliable assessment of the quality of service to bank customers. Santander Bank Polska came second in the main category – Best multi-channel service quality. This year’s survey focused on the analysis of the needs of respondents from three age groups – young adults (up to 26 years old), adults (over 26 years old) and seniors (over 60 years old)).