In accordance with the requirements of the Act on Ensuring Accessibility for Persons with Special Needs of July 19, 2019, the bank has also introduced the possibility of applying for the so-called accessible documents provided for in the Act (including non-personalised contract templates, regulations), remotely or at branches.
In order to be even more accessible to clients with different needs, we have prepared advertising films, which are tailored to the needs of hearing-impaired customer’s using Polish Sign Language and blind people. They can be watched on the bank’s YouTube channel and on the website of the Barrier-free Service Program in the Available Communication Channels tab.
We also carry out a project called the Differently Abled. The aim of the project is to strengthen the awareness of the needs and rights of people with disabilities in the work environment, to break down possible barriers related to employment and to increase the number of teams composed of differently abled members.
September 23rd was the International Day of Sign Languages – established in 2017 by the United Nations General Assembly. We encourage you to watch the video we have prepared for this occasion. Our colleagues will show us some useful words in sign language.