”Dziennik Gazeta Prawna” and PwC have chosen the best banks in the Banking 2018 Stars ranking
On June 22, 2018 during the gala evening the winners of the ranking received awards. Santander Bank Polska topped two categories: ”Performance” and ”Stability”. The panel of judges additionally expressed their appreciation of our bank in general and ranked us second in the main ranking, in recognition of the overall results of our banking operations.
In 2018, a new ”Customer Relationship Star” category was added to the ranking. The banks were evaluated in this category based on a detailed survey carried out by PwC among more than 1,600 account holders. The three banks on the podium included ING, Santander Bank Polska and Bank Millennium.
– The four awards given to our bank in the Banking Stars 2018 ranking are important tokens of appreciation from independent experts and of recognition for our activities on the Polish market of financial services. We are very glad to have won in the ”Stability” and “Performance” categories. I believe that our continuous striving for excellent customer service quality and our focus on customers’ needs will place us on the podium in the ”Customer Relationship” category. also next year,. Our personalised approach, to customers, our passion for quality and constant development of the product offer are the drivers of positive customer experience in all relations with the bank and the steps towards achievement of our main goal: customer satisfaction and loyalty.
CEO of Santander Bank Polska
The Customer Relationship Star is another award recognizing the bank’s quality of customer service. in addition to the Golden Banker which Santander Bank Polska received earlier .
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